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Amino AI – Privacy Policy

Last Updated: 7 August 2025

 

Amino AI is an educational platform designed to support GCSE Chemistry students through AI-powered tutoring. Your privacy is important to us, and this policy explains how we collect, use, and protect your personal information.

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1. Who We Are

Amino AI is operated as a digital study support tool to help students better understand chemistry concepts. We are committed to protecting your data and respecting your privacy in line with UK GDPR laws.

 

2. What Information We Collect

We may collect the following types of personal data:

  • Your name and email address (if entered during sign-up or customer support)

  • Chat interactions with Amino AI

  • Payment and subscription details

  • Website usage data (via cookies and analytics)

 

3. How We Use Your Information

Your information is used to:

  • Provide you with access to the Amino AI service

  • Process and manage your subscription

  • Respond to support queries

  • Improve the quality of the AI’s responses and user experience

We do not use your information for advertising or marketing purposes without your consent.

 

4. Chat Data & AI Interactions

Your chat messages with Amino AI may be stored temporarily to improve the learning experience, provide support, and prevent misuse.

These interactions are securely processed via a third-party provider called Chatbase. We do not sell or share your chat data with external parties.

 

5. Third-Party Services

We work with a small number of trusted, GDPR-compliant third-party providers to operate our services effectively:

  • Wix – website hosting and analytics

  • Stripe / PayPal – secure payment processing

  • Chatbase – to operate the Amino AI chatbot

Each provider only receives the information necessary to carry out their service.

 

6. Data Security

We take the protection of your data seriously. Our website uses secure HTTPS connections, encrypted payment processing, and access controls to keep your information safe.

 

7. Cookies

Our site uses cookies to:

  • Improve functionality and page loading

  • Track anonymous analytics and visitor behaviour

You can disable cookies in your browser settings at any time.

 

8. Children’s Privacy

Amino AI is designed for students aged 13 and above. If you are a parent and believe your child has submitted personal information without your consent, please contact us via our support chat so we can address the issue.

 

9. Your Rights

Under UK GDPR, you have the right to:

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  • Access the data we hold about you

  • Request corrections or deletion of your data

  • Withdraw consent for data use at any time

To make a request, please contact us via the support webchat on our website.

 

10. Contact Us

If you have any questions or privacy concerns, please reach out using the Amino AI Support WebChat available on our website. We aim to respond within 48 hours.

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